Mythical Trails Peru wants you to enjoy your holiday of a lifetime with complete success.
Please read the following conditions carefully as it is your contract with Mythical Trails Peru.
If you have any questions regarding your holiday, the booking procedure or conditions of sale then Mythical Trails Peru will be happy to answer them for you.
The contract is between Mythical Trails Peru and the client, being any person traveling or intending to travel on a tour operated by us. You, the client are subject to have read and understood our travel policy outlined below.
To guarantee a reservation, Mythical Trails Peru requires a fully completed booking form (either the one on our website or the one sent by us with your quote) together with the necessary deposit of money.
A booking is accepted and becomes definite only from the date when Mythical Trails Peru sends out a confirmation (once we have received your deposit) at which point a contract exists and the deposit becomes non-refundable and non-transferable. Mythical Trails Peru reserves the right to decline any booking at their discretion.
Clients are deemed to have read and understood the conditions of sale and to have indicated this by choosing the appropriate response on the booking form.
Mythical Trails Peru reserves the right to increase the tour cost to take into account the following items: government actions, currency fluctuations, transportation costs (including the cost of fuel), airport charges and increase in scheduled air fares.
The trek balance must be paid in the Mythical Trails Peru office prior to 8pm, at least 1 day prior to tour departure.
The balance of all monies due including any surcharges applicable must be paid to Mythical Trails Peru.
I. The trek deposit must be paid prior to the date shown on the trek confirmation email. Clients must email Mythical Trails Peru to confirm that they have paid the deposit. Failure to pay the deposit and/or inform us of the deposit payment details before this date will result in automatic trek cancellation.
II. The trek balance must be paid in the Mythical Trails Peru office prior to 8pm, at least 1 days prior to trek departure. Failure to pay the trek balance prior to this time will result in trek cancellation.
III. Trek cancellations made between payment of trek deposit and 8pm, 1 days prior to trek departure date: Return of all payments made, less the trek deposit , less any costs associated with receiving and returning the payment.
IV. Trek cancellations made after 8pm, 1 days prior to trek departure: No cash refund. please note that the client will be responsible for any change: trek departure, entrance fee, train tickets bus tickets or any costs associated with such changes. in all instances of trek cancellation by the client, Mythical Trails Peru will provide written confirmation of the cancellation and details of any payments lost so as to be used in the event of any insurance claim made by the client.
Mythical Trails Peru reserves the right to cancel your booking and cancellation charges will apply
Should the client have a complaint about any of the tour arrangements, it is a condition of the contract that you tell our local representative at the time. Failure to complain at that moment in time will deny us the opportunity to investigate and rectify the problem and thus render Mythical Trails Peru unable to accept any form of responsibility.
If the client has a dispute with Mythical Trails Peru which Mythical Trails Peru is unable to resolve then please write to us within 28 days of your return and we will investigate further.